We collect information about you when you place an order for products or services or request an invoice. When a transaction takes place online we only collect information that is necessary in order to complete the transaction. This may include your name, address, email address and payment details.
We also collect information when you voluntarily choose to sign up for our newsletters, complete customer surveys, participate in competitions or make contact with our customer services.
Third Party Services & Cookies
Website usage information is also collected using cookies. This helps us to know how our website is being used by visitors. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Our website is powered by Shopify. Shopify is dedicated to user experience and they use many tools to help improve their website and our commerce platforms. To this end, they use reporting and analytics cookies to collect information about how you use their websites and our storefront, and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you.
Shopify analytics cookies - Shopify uses these cookies to estimate the number of unique visitors, to improve their websites websites, and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. They use these cookies to learn how their websites are performing and make relevant improvements to improve your browsing experience. A complete list of cookies used can be found on the Shopify website.
Google analytics cookies - We use Google Analytics to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website. For more information on Google Analytics, visit Google’s information page.
How will we collect, store and use the information about you?
We collect information about you to process your order, manage your account and, if you agree separately, to email you about other products and services we think may be of interest to you. A complete list of cookies used to help us process orders can be found on the Shopify website.
Shopify is certified Level 1 PCI DSS compliant. This compliance extends by default to all stores powered by Shopify.
The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organizations that handle credit and debit card information. The standard was created to increase controls around payment data to reduce fraud.
EC Publishing will not share your information for marketing purposes with other companies.
Marketing and Contact
If you choose to enter your email address to sign up for our newsletters, we will send you information about our products, offers and services. If you have consented to receive our newsletters, you may opt out at a later date by clicking ‘unsubscribe’ on your confirmation email or any subsequent newsletter email. You have a right at any time to request to stop us from contacting you for marketing purposes and we will remove your details from our marketing list.
We will also contact you to provide links to digital products that you have chosen to purchase. When you provide your email address in purchasing a product, we will only contact you with regards to the transaction that has taken place. In this case, we will not use your email address to send you emails for any other purpose or marketing without additional consent.
If you make contact with our customer services, your email address and details of your messages will be stored on our Wix server. We will contact you to respond to your enquiry but we will never use your email address for any other purposes without additional consent.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, you have the right to contact us. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
If you have any questions regarding the above, please contact EC Publishing by emailing email@example.com.